TERMS OF SERVICE

1. Agreement to Terms

These Terms of Service ("Terms") constitute a legally binding agreement between you ("Client") and Tikatuly LLC ("Tikatuly," "we," "us," or "our"), governing all audio/visual production, livestreaming, and related services we provide.

By signing a service agreement, submitting a deposit, or otherwise engaging our services, you confirm that you have read, understood, and agree to be bound by these Terms in full.

2. Services

Tikatuly provides professional audio/visual production and livestreaming services, including but not limited to: on-site AV setup and operation, multi-platform live broadcast production, event recording, technical direction, and AV consulting. The specific scope of services for each engagement will be set forth in a written service agreement or proposal ("Agreement") executed between Tikatuly and the Client.

We reserve the right to decline any project at our discretion. Acceptance of a project is confirmed only upon execution of a written Agreement and receipt of any required deposit.

3. Quotes, Proposals & Agreements

All pricing quotes and proposals are valid for 30 days from the date of issuance unless otherwise stated in writing. Quotes are based on information provided by the Client and are subject to change if event scope, venue, or requirements change materially.

A written Agreement must be executed before Tikatuly commits equipment or personnel to any event date. Verbal commitments do not constitute a binding reservation.

4. Payment Terms

Payment terms for each engagement are specified in the applicable Agreement. Unless otherwise stated:

• A non-refundable deposit of 50% of the total project fee is due upon signing to secure the event date.
• The remaining balance is due no later than 7 days before the event date.
• For projects booked less than 14 days before the event, full payment is due upon signing.
• Invoices outstanding beyond their due date are subject to a 1.5% monthly late fee.

Accepted payment methods include check, ACH bank transfer, and major credit cards. Credit card payments may be subject to a processing fee.

5. Cancellation & Rescheduling

All cancellations must be submitted in writing to Tikatuly. The following cancellation policy applies unless otherwise specified in the Agreement:

• More than 30 days before event: Deposit is forfeited; any additional amounts paid will be refunded.
• 8–30 days before event: 75% of the total project fee is due.
• 7 days or fewer before event: 100% of the total project fee is due.

Rescheduling requests made more than 14 days before the event will be accommodated subject to availability at no additional charge (one reschedule per Agreement). Rescheduling within 14 days of the event is treated as a cancellation and rebooking.

6. Client Responsibilities

To ensure a successful production, the Client agrees to:

• Provide accurate and complete event details including venue, schedule, and technical requirements in a timely manner.
• Secure all necessary venue permissions, including access for setup and breakdown before and after the event.
• Ensure adequate power supply and venue infrastructure as specified by Tikatuly.
• Designate a point of contact who is reachable on the day of the event.
• Obtain any required licenses for copyrighted music or other content used during the event.

Tikatuly is not responsible for delays, technical failures, or quality issues arising from the Client's failure to meet these responsibilities.

7. Intellectual Property & Recordings

Unless otherwise agreed in writing, all raw footage, recordings, and production files created by Tikatuly remain the property of Tikatuly LLC until full payment is received, at which point ownership or license rights transfer as specified in the Agreement.

Tikatuly retains the right to use photographs, videos, and event highlights from productions for portfolio and marketing purposes, including on our website and social media, unless the Client provides written notice otherwise prior to the event.

8. Limitation of Liability

To the fullest extent permitted by law, Tikatuly's total liability for any claim arising out of or related to our services shall not exceed the total fees paid by the Client for the specific engagement giving rise to the claim. In no event shall Tikatuly be liable for indirect, incidental, consequential, or punitive damages of any kind.

Tikatuly is not liable for disruptions or failures caused by circumstances beyond our reasonable control, including but not limited to power outages, internet service failures, acts of God, venue issues, or third-party platform outages.

9. Indemnification

Client agrees to indemnify, defend, and hold harmless Tikatuly LLC and its members, employees, and contractors from and against any claims, damages, losses, or expenses (including reasonable attorney's fees) arising out of: (a) Client's breach of these Terms or any Agreement; (b) Client's use of our services in violation of applicable law; or (c) any third-party claim related to content provided by the Client.

10. Governing Law & Dispute Resolution

These Terms shall be governed by and construed in accordance with applicable law. Any disputes arising under these Terms shall be resolved through good-faith negotiation first. If negotiation fails, disputes shall be submitted to binding arbitration in accordance with the rules of the American Arbitration Association.

11. Modifications to Terms

Tikatuly reserves the right to update these Terms at any time. Material changes will be communicated via email or posted on our website. Continued engagement of our services following notice of updated Terms constitutes acceptance of the revised Terms.

12. Contact

For questions about these Terms, please contact us:

Tikatuly LLC
Email: info@tikatuly.com
Or via our contact form.

These terms apply to all service engagements with Tikatuly LLC. They do not constitute legal advice and are provided for informational purposes only.