Please read these terms carefully before engaging Tikatuly LLC for any audio/visual or livestream production services.
These Terms of Service ("Terms") constitute a legally binding agreement between you ("Client") and Tikatuly LLC ("Tikatuly," "we," "us," or "our"), governing all audio/visual production, livestreaming, and related services we provide.
By signing a service agreement, submitting a deposit, or otherwise engaging our services, you confirm that you have read, understood, and agree to be bound by these Terms in full.
Tikatuly provides professional audio/visual production and livestreaming services, including but not limited to: on-site AV setup and operation, multi-platform live broadcast production, event recording, technical direction, and AV consulting. The specific scope of services for each engagement will be set forth in a written service agreement or proposal ("Agreement") executed between Tikatuly and the Client.
We reserve the right to decline any project at our discretion. Acceptance of a project is confirmed only upon execution of a written Agreement and receipt of any required deposit.
All pricing quotes and proposals are valid for 30 days from the date of issuance unless otherwise stated in writing. Quotes are based on information provided by the Client and are subject to change if event scope, venue, or requirements change materially.
A written Agreement must be executed before Tikatuly commits equipment or personnel to any event date. Verbal commitments do not constitute a binding reservation.
Payment terms for each engagement are specified in the applicable Agreement. Unless otherwise stated:
Accepted payment methods include check, ACH bank transfer, and major credit cards. Credit card payments may be subject to a processing fee.
All cancellations must be submitted in writing to Tikatuly. The following cancellation policy applies unless otherwise specified in the Agreement:
Rescheduling requests made more than 14 days before the event will be accommodated subject to availability at no additional charge (one reschedule per Agreement). Rescheduling within 14 days of the event is treated as a cancellation and rebooking.
To ensure a successful production, the Client agrees to:
Tikatuly is not responsible for delays, technical failures, or quality issues arising from the Client's failure to meet these responsibilities.
Unless otherwise agreed in writing, all raw footage, recordings, and production files created by Tikatuly remain the property of Tikatuly LLC until full payment is received, at which point ownership or license rights transfer as specified in the Agreement.
Tikatuly retains the right to use photographs, videos, and event highlights from productions for portfolio and marketing purposes, including on our website and social media, unless the Client provides written notice otherwise prior to the event.
To the fullest extent permitted by law, Tikatuly's total liability for any claim arising out of or related to our services shall not exceed the total fees paid by the Client for the specific engagement giving rise to the claim. In no event shall Tikatuly be liable for indirect, incidental, consequential, or punitive damages of any kind.
Tikatuly is not liable for disruptions or failures caused by circumstances beyond our reasonable control, including but not limited to power outages, internet service failures, acts of God, venue issues, or third-party platform outages.
Client agrees to indemnify, defend, and hold harmless Tikatuly LLC and its members, employees, and contractors from and against any claims, damages, losses, or expenses (including reasonable attorney's fees) arising out of: (a) Client's breach of these Terms or any Agreement; (b) Client's use of our services in violation of applicable law; or (c) any third-party claim related to content provided by the Client.
These Terms shall be governed by and construed in accordance with applicable law. Any disputes arising under these Terms shall be resolved through good-faith negotiation first. If negotiation fails, disputes shall be submitted to binding arbitration in accordance with the rules of the American Arbitration Association.
Tikatuly reserves the right to update these Terms at any time. Material changes will be communicated via email or posted on our website. Continued engagement of our services following notice of updated Terms constitutes acceptance of the revised Terms.
For questions about these Terms, please contact us:
Tikatuly LLC
Email: info@tikatuly.com
Or via our contact form.
These terms apply to all service engagements with Tikatuly LLC. They do not constitute legal advice and are provided for informational purposes only.